Yellow Messenger – The Evolution for Enterprises

Hey Readers! We are back with another article related to social media. Our new topic is related to Messaging applications. Yellow Messenger is a main conversational AI stage focused on huge shoppers confronting undertakings in verticals like monetary administrations, protection, telecom, utilities, and web-based business in Asia. Organizations utilize Yellow Messenger’s SaaS stage to make and host AI-driven specialists that collaborate with end buyers through simple to-utilize conversational visits on sites, through voice calls, and on messenger applications like WhatsApp. Set up in 2015, Yellow Messenger is a Cognitive Engagement Cloud for Enterprises that is subsidized by Light speed Ventures and conspicuous private supporters. In our article on “Yellow Messenger – The Evolution for Enterprises”, we’ll guide you everything about these apps.

About Yellow Messenger

Portable intellectual Benedict Evans broadly said that the ‘cell phone is the new sun’ and ‘all the other things spins around it’. Bengaluru-based AI startup Yellow Messenger’s model rotates around a similar thought. Its driving Omnichannel conversational AI device assists in excess of 100 top brands with offering customized client support at scale and drive development. Everything started when Raghavendra Kumar Ravinutala and Jaya Kishore Reddy, presently prime supporters at Yellow Messenger, saw the cell phone blast in India after 2011.

Acknowledged how client commitment may rotate exclusively around versatile applications. At the point when the topic of conversational AI was as yet early in the nation, Raghu and Kishore thought about a conspicuous extension between portable applications and undertakings. The stage contains abilities for Document insight, Analytics module, and a help work area for specialists to deal with discussions.

The CEO – Raghu Ravinutala

Raghu Ravinutala is the CEO and Co-Founder of Yellow Messenger, a conversational AI organization empowering ventures to mechanize their center business measures and keep up with business coherence. Raghu is a graduated class of NIT Warangal where he finished his B-Tech in the year 2000. Since the time then, at that point, Raghu has been working in the area of innovation both in the sound region and India.

Raghu has worked with driving innovation organizations like Texas Instruments, Broadcom for quite a long time across positions of authority in Engineering, Product Management, and Business Development. The pioneering bug had been surrendered somewhere inside him for well before until he Co-Founded Yellow Messenger in 2016, with a dream to make client and undertaking cooperation’s more compelling and easy.

How Could it Begin?

In 2014, Raghu, who concentrated on hardware and correspondence designing from NIT Warangal, was overseeing the incorporated circuit plan at Broadcom, the American semiconductor maker. Kishore, who had done his MS from IIIT Hyderabad, was working at Myntra as a product engineer. Raghu says, “I ended up gathering Kishore and he was keen on making an item that would associate clients to the center frameworks of a venture.” The two of them started dealing with the thought and began to construct the item that year. Their goal was to foster a versatile application and test it. Taking it up as an end-of-the-week side venture, the team constructed the item within four months.

By March 2015, the couple completed a model and delicate dispatched it to a couple of B2C clients even as they proceeded with their individual 9-5 positions. By June, foothold began to intensify and the number of clients multiplied each month. They quit their positions at Broadcom and Myntra, and the low-maintenance end-of-the-week project turned into a full-time day-by-day mission.

What is Yellow.ai?

Yellow.ai is the World’s Leading Conversational CX Platform, perceived by Gartner, IDC, and G2 swarm as a pioneer. Yellow.ai brings the best of AI and Human Intelligence together, to robotize Customer Experience for huge endeavors to offer continuous and on-request goals and data. Trusted by 700+ worldwide undertakings like Asian Development Bank, Domino’s, Schlumberger, Sephora, PepsiCo, and BMW, yellow.ai has customers spread more than 50 nations, with visit and voice bots in 100+ dialects, across 35+ channels like Web, WhatsApp, In-App, IVR, Contact Center, and the sky is the limit from there.

The brand intends to democratize AI by offering no-code/low-code bot manufacturers, Omnichannel menial helpers, tagging mechanization, and so forth

Rebranding

Conversational AI firm Yellow Messenger said that it had rebranded itself to yellow.ai, as it declared the dispatch of AI-fueled voice bots for client experience computerization. The pandemic has brought about quicker reception of voice and Chabot across areas. With the dispatch of the voice bots, the organization would now be able to robotize client experience across more than 100 dialects through its undertaking talk and voice bots, across more than 35 channels like Google Assistant, Alexa, Web, WhatsApp, and Instagram.

The B2B Flood

That very year, the prime supporters dispatched the B2B model and Yellow Messenger was at this point, not an application where individuals would just associate. The group offered similar programming and stage to endeavors, for voice and visits. The main bundle of clients incorporated the early adopters (new companies) of innovation from Bengaluru.

Course of events

April 2020

Yellow Messenger raises a $20,000,000 series B round from Light speed India Partners and Light speed Venture Partners.

June 2019

Yellow Messenger raises a $4,000,000 series A round from Light speed India Partners.